Higher Level Occupational Therapy Ltd. strives to provide client-centered, evidence-based occupational therapy services within our client’s community. Our licensed therapists are passionate about working with individuals and groups with functional impairments and helping them progress within their recovery to ultimately improve their participation and quality of life. The OT services we provide our clients are holistic in nature. We aim to address and improve the client’s physical, cognitive, psycho-social and spiritual functioning as well as the unique elements of the activities the client wishes to improve and the client’s environmental surroundings. The majority of our work takes place in the client’s community as we facilitate therapy in their homes, places of study and/or place of work.
Jeffrey started HLOT in 2019. He currently serves as the Director of Higher Level OT and has 12 years of clinical experience. He has provided OT services in both Alberta and Ontario and has worked in the public and private healthcare systems. His clinical interests are treatment of Depression, Anxiety, PTSD, and TBI through community-based Occupational Therapy. His clinical strengths are developing therapeutic rapport with clients, leading strong and collaborative multidisciplinary teams, and using his creativity to develop client-centred treatment plans. Jeffrey aims to continue his advocacy for individuals experiencing disability and raise awareness for Veterans and `individuals who have sustained workplace injuries.
Courses and Certifications
- Canadian Association of Occupational Therapists: Occupational Therapy Assessment of Functional Cognition for Employment
- Montreal Cognitive Assessment (MoCA) Certification
- Cognitive Behavioural Therapy for Insomnia (CBT-I)
- Prolonged Exposure Therapy (PE)
Lindsay has been a Registered Occupational Therapist since 2018 and also has a BSc in Kinesiology. She has worked in a variety of settings including long term care, pediatrics, and private settings. Lindsay is passionate about helping clients find meaning in their lives, be that by returning to previously enjoyed activities or finding new ones. Her strengths as an occupational therapist include thinking outside the box and finding creative solutions, as well as applying evidence based practice and staying up to date on new research findings.
Courses and Certifications
- Montreal Cognitive Assessment (MoCA) Certification
- Motivational Interviewing
- Prolonged Exposure Therapy (PE)
- Acceptance & Commitment Therapy
- More than 4 wheels: assessment and prescription to maximize seated posture, wheelchair propulsion and overall function in a work/rest environment
- Cognitive Rehabilitation Assessment and Intervention Methods
- Workwell Functional Capacity Evaluation
- AADL Authorizer, including wheelchairs (basic level, manual)
- UofA Infant Feeding Course and Certification
- UofA Pediatric Feeding Beyond Infancy Course and Certification
- UofA Common Conditions in Pediatrics Certification
Dianna is the Business Manager at HLOT. She holds two Bachelor’s Degrees from the University of Calgary where she majored in International Relations and Anthropology. She works closely with the HLOT Director, OT clinicians and clients. She provides support for client scheduling, addresses client questions, facilitates clinical research, and manages the HLOT website.
Imran has been working as a registered Occupational Therapist over the past 10 years in direct clinical roles. He has worked in a variety of inpatient, outpatient, and private settings focused on improving clients' mental health. He has experience working with a wide range of clients
from teenagers to older adults who have had many different mental health diagnoses.
Imran has a plethora of experience in different treatment and counselling modalities including: Cognitive Behavioural Therapy, Dialectical Behavioural Therapy, Mindfulness, and Motivational Interviewing. He is an advocate for improving mental health awareness, and breaking down stigma which has led him to be a national speaker with the Mental Health Commission of Canada. Imran is a firm believer that Occupational Therapy supports clients in their mental health recovery and can lead to regaining control over the self-identified important components of one's life.
Courses and Certifications
- Cognitive Behavioural Therapy (CBT)
- Dialectical Behavioural Therapy (DBT)
- Progressive Goal Attainment Program (PGAP)
- Prolonged Exposure Therapy
Laura is a Registered Occupational Therapist who holds a BSc in Kinesiology from the University of Calgary and a Master’s in Occupational Therapy from Western University. Their diverse clinical background spans acute geriatric medicine, inpatient complex care, and forensic mental health, as well as community-based pediatric mental health and neurodevelopmental support (including Autism, ADHD, and FASD). They bring experience in neurodiversity-affirming care to support both adults and youth, highlighting their strengths and addressing physical and mental health concerns.
They are particularly passionate about supporting adults and youth in managing the demands of daily life, whether that involves returning to work/school, organizing household occupations, or navigating a new diagnosis/change in health and function. By blending a clinical background in mental health with a strengths-based approach, Laura helps adults and youth adapt their environments and learn new skills and routines to regain independence and reconnect with fulfilling activities. They are committed to an evidence-based, culturally responsive practice that empowers clients to reach their productivity and self-care goals. With a compassionate and collaborative style, they work alongside a client to bring meaningful change in the lives of those they serve.
Courses and Certifications
- Montreal Cognitive Assessment (MoCA)
- Prolonged Exposure Therapy (PE)
Poonam has been an Occupational Therapist since 2020. Her journey in occupational therapy began in long-term care, where she specialized in managing complex behaviours while fostering independence and well-being among residents. Transitioning to community mental health, Poonam further honed her skills in mental health, recognizing the unique needs of adults and implementing tailored interventions to help them return to their meaningful activities.
Before embarking on her career as an OT, Poonam dedicated herself to empowering individuals with mental health challenges. She facilitated their integration into the community and oversaw the inclusion of children with disabilities in city-wide summer camps, fostering inclusivity and belonging.
At the heart of Poonam's practice is a commitment to collaboration. She values the input and active participation of her clients in their treatment plans, fostering a sense of ownership and empowerment in their therapeutic journey. Drawing from her lifelong passion for sports, Poonam understands the therapeutic benefits of movement and incorporates this philosophy into her practice to promote overall well-being.
Courses and Certifications
- Prolonged Exposure for PTSD
- Acceptance & Commitment Therapy for Anxiety Disorder
- Acceptance and Commitment Therapy for Trauma and Posttraumatic Stress Disorder
- Montreal Cognitive Assessment (MoCA) Certification
- CBT for Depression and Suicidality
Vanessa joined the HLOT team in 2019. She has 8 years of clinical experience working as a Registered Nurse (RN) in Alberta. Vanessa has a wealth of experience providing nursing care to adult clients diagnosed with a variety of neurological conditions, including Traumatic Brain Injury and Stroke.
Vanessa speaks English, Tagalog and Ilocano and has worked as an RN in Baguio City, Philippines. She is passionate about working with geriatric populations.
To educate our
community on
the benefits of Occupational Therapy.
To consistently
provide high quality
Occupational Therapy
services.
To advocate for individuals and/or groups with disabilities.
To collaborate
with community
partners to pursue
positive societal
change.
To improve diversity in the field of Occupational Therapy by providing equitable opportunities for OTs.
I’m extremely grateful for the services and support I received from Higher Level Occupational Therapy this past year. I was involved in a workplace accident and had chemical burns to my arms. After being hospitalized, I found it very challenging to return to work and use certain chemicals that are essential for my job as an Operations Manager. My therapist helped me get back to my work duties through Exposure Therapy. They listened to my needs and didn’t push me too quick. I appreciate their level of commitment as a therapist. I also appreciated the fact that there was consistent communication to my case manager on my progress. I highly recommend Higher Level Occupational Therapy!
- Derek C., Operations Manager from Airdrie, AB
I found the services and advice provided by my OT at Higher Level OT on dealing with life challenges very helpful. After several sessions, I started to find I could deal with issues in a more reasoned way without getting anxious. Overall, I would fully recommend their services.
- C.M (Former Client)
Higher Level OT is a fantastic service for feeling better about life, overall happiness, and gaining new skills for coping with stress of any sort. Jeff is a competent, trustworthy person who understands deeply the needs of people to get them back on their feet. Jeff has an ability to put people at ease and make them feel as though they are an important part of society. Even the small things in life that seem overwhelming at first - gets addressed and broken down into manageable steps so that success is always achievable. He is kind and professional with a willingness to go the extra mile to help anyone in need. Please do yourself a favour and contact Higher Level OT. You will be glad you did!
- M.W. (Former Veteran Client)
As a practicum student, I felt HLOT had a very positive learning environment where I was encouraged to ask questions and give my thoughts on the client sessions. The clinicians genuinely care for the welfare of their clients and ensure they are comfortable and respected, promoting the optimum atmosphere for rehabilitation. While working with the HLOT clinicians, clients expressed to me their deep gratitude for how their OTs had helped them along their journey. Jeff M. was a wonderful mentor, and HLOT is an amazing occupational Therapy team and it was my pleasure to work with them.
- C.P. (Former Rehabilitation Therapy Assistant Student)
Click on the services below for more information
Our office hours are Monday-Friday from 9:00 AM (MT) to 4:00 PM (MT). Our Occupational Therapists (OTs) try their best to accommodate client schedules when booking therapy sessions. Our OTs may be available to provide OT services during evenings and on weekends. We will make every effort to assign you with an OT that can accommodate your schedule.
If you have experienced an injury/illness and a subsequent change in functioning or quality of life, an Occupational Therapy (OT) assessment can help determine if OT intervention is recommended.
An OT assessment can also help determine if assistive devices, home modifications, and/or other therapies are recommended for you. We encourage you to discuss the potential of OT services with your current healthcare professionals, e.g. Psychologist, family physician, etc.
An OT assessment is typically 1.5-3 hours depending on the complexity of the client’s occupational performance issues. Our OTs will provide you with an estimated timeframe for your assessment during the initial phone consultation which takes place prior to your OT assessment. OT treatment sessions are typically 45-75 minutes; however, we try to be as flexible as possible and can offer shorter or longer sessions depending on client preferences and needs.
Most insurance plans cover OT services. With your consent, our administrative staff can connect with your insurance provider to help you determine your individual insurance coverage for OT services.
Yes, we are able to directly bill most insurance providers and other organizations that provide coverage for OT services.
OT services are $175/hr. Clients are also billed for OT clinician travel time. Mileage is billed for clients who receive in-person OT services that are outside city limits. We will provide you with an estimate for assessment and treatment sessions prior to your participation in therapy.
We primarily work with adults (ages 18+). In some circumstances, we are able to offer services for pediatric clients.
Our OT services are typically facilitated within our client’s home environment. We are also able to facilitate virtual OT services, which requires our client to have access to a smartphone, tablet or computer with a camera and high speed internet connection. We are also able to facilitate OT services within a clinic setting if this is the client’s preference.
Your assigned OT will discuss the elements of your individualized OT assessment during your initial phone consultation.
Yes, your family members and/or caregivers can attend and inform your assessment and/or intervention sessions, provided that you (the client) provided informed consent for them to do so.
Our OT clinicians perform hand hygiene prior to and during facilitation of in-person OT services. We also don surgical masks and disposable gloves when appropriate.
We currently facilitate OT services (both in-person and virtual) within Alberta, Canada. We also provide virtual OT services for clients living in Canadian territories.
Once you fill out the Get in Touch form, our administrative staff will schedule you for your initial OT assessment. Prior to your assessment, your assigned OT clinician will call you to facilitate a phone consultation to learn more about you and your occupational performance issues to ensure a comprehensive, client-centered assessment.
To make a referral or for any other inquiries, complete the form above or e-mail info@higherlevelot.com and we will respond as soon as possible.
Please feel free to mail any corresponding medical/rehabilitation documentation to our mailing address:
#19, 234-5149 Country Hills Blvd. NW, Calgary AB T3A 5K8.
We can be reached at
(403) 369-9894
Or by fax at
(403) 770-8801
Life Coaching services are designed for individuals who would like client-centered coaching to pursue their life goals and ultimately improve their quality of life.
This OT service involves helping a young adult client transition to independent living by engaging them in goal-setting, raising self-awareness, improving balance of activities and exploring strategies to improve initiation and follow-through on tasks related to their goals.
Exposure Therapy involves gradually exposing the client to an environment or stimuli which aggravates anxiety and distress, following a traumatic experience (e.g., workplace injury, motor vehicle collision, etc.). The goal of Exposure Therapy is to help the client better manage their symptoms in the feared environment, to allow for re-engagement in activities.
Assessment and treatment addressing symptoms and performance issues commonly experienced by a client after sustaining a mild TBI (i.e. concussion), moderate or severe TBI. Common symptoms include cognitive dysfunction, vestibular changes, impulsivity, noise and light sensitivity, etc.
Our therapists facilitate interactive workshops catered to your team’s unique work environment. We aim to educate your company’s employees on how to improve workplace wellness, manage stress and balance work life with one’s personal life. We also provide coaching on techniques and strategies that an individual can use to promote wellness while working.
Assessment of the client’s unique work environment to improve posture and positioning, prevent injury and promote worker wellness.
Assessment of the client’s mental health and psycho-social functioning. Our therapists have extensive experience assessing and treating clients with Major Depression, PTSD, Anxiety, Personality Disorder, etc. Our psycho-social treatment is client-centred, collaborative and focuses on improving the client’s participation in home, work and/or community-based activities.
This assessment assesses a client’s memory, attention, planning, problem solving, learning, impulsivity, and tolerance for multiple demands. We then assess how the specific cognitive impairment impacts the client’s ability to perform daily activities in the areas of productivity, self-care, and leisure.
Our therapists have extensive experience working within the complex medical legal system. Our medical legal reports are comprehensive, objective and effectively highlight a client’s change in functioning as a result of an injury sustained and/or disease process e.g. slip and fall, MVA, etc.
A capacity assessment is facilitated to determine if an adult can make personal or financial decisions and can understand the consequences related to those decisions.
This assessment involves assessing the client’s physical, cognitive and psycho-social functioning within their unique home environment. Our therapist observes and analyzes the client perform functional tasks within their home environment, in order to make recommendations to improve safety, accessibility and overall functioning.
This assessment involves assessing the client’s strengths and challenges when participating in activities of daily living (ADLs) e.g. bathing, personal hygiene, dressing, etc., and instrumental ADLs, e.g. grocery shopping, banking, etc. The assessment results allow our therapist to make recommendations towards caregiver hours and the level of caregiver support required for each activity the client wishes to participate in. We also offer consultation for care planning to help the client’s caregiver(s) provide the best, client-centered care possible.
