Higher Level

Occupational Therapy

about us

Higher Level Occupational Therapy Ltd. strives to provide client-centered, evidence-based occupational therapy services within our client’s community. Our licensed therapists are passionate about working with individuals and groups with functional impairments and helping them progress within their recovery to ultimately improve their participation and quality of life. The OT services we provide our clients are holistic in nature. We aim to address and improve the client’s physical, cognitive, psycho-social and spiritual functioning as well as the unique elements of the activities the client wishes to improve and the client’s environmental surroundings. The majority of our work takes place in the client’s community as we facilitate therapy in their homes, places of study and/or place of work.

Our Team

Jeffrey Moolasseril
Director &
Registered OT

Jeffrey created Higher Level Occupational Therapy in 2019. He currently serves as the Director of Higher Level OT and has 12 years of clinical experience. He has provided OT services in both Alberta and Ontario and has worked in the public and private healthcare systems. His clinical interests are treatment of Depression, Anxiety, PTSD, and TBI through community-based Occupational Therapy. His clinical strengths are developing therapeutic rapport with clients, leading strong and collaborative multidisciplinary teams, and using his creativity to develop client-centred treatment plans. Jeffrey aims to continue his advocacy for individuals experiencing disability and raise awareness for Veterans and `individuals who have sustained workplace injuries.

Courses and Certifications
- Canadian Association of Occupational Therapists: Occupational Therapy Assessment of Functional Cognition for Employment
- Montreal Cognitive Assessment (MoCA) Certification 
- Cognitive Behavioural Therapy for Insomnia (CBT-I)

Shabina Ramji
Registered OT

Shabina has been an OT since November 2014. She has worked in inpatient mental health, and acute care units including medicine and surgery, and was involved in implementing rehabilitation services within the emergency department. She has worked in a community mental health clinic for older adults, and a mental health outreach clinic working with individuals living with homelessness. Prior to pursuing occupational therapy, she worked as a registered nurse primarily in inpatient mental health. Shabina advocates for holistic, recovery-based, and trauma-informed practice.Working across the continuum of care with individuals in the areas of both physical and mental health, she is continuously learning about the systemic barriers that are in place for individuals and the need for innovation within our current systems.

Courses and Certifications
- Occupational Therapy Assessment for Functional Cognition for Employment
- Cognitive Behavioural Therapy (CBT) for Older Adults
- Motivational Interviewing

Rehabilitation Therapy Assistant

Cory is currently facilitating rehabilitation assistant treatment (under OT supervision) for clients who are recovering from traumatic brain injuries. She helps support clients engage in meaningful activities, improve their mobility, cognitive skills and overall independence.

With her Rehabilitation Therapy Assistant diploma, Cory has gained valuable student experience as a physical therapy assistant, recreation aide, occupational therapy assistant, and educational assistant. Her student and clinical experiences have provided her with opportunities to work with diverse populations, and through these interactions, she has developed a deep appreciation for the significance of creating a compassionate, considerate, and respectful environment for the clients. Cory recognizes the crucial role of promoting independence and supporting individuals in achieving success in any capacity.

Anusha Metapalli
Registered OT

Anusha is a registered Occupational Therapist with over 8 years of experience. She received her Bachelor of Occupational Therapy from Tamil Nadu Dr. M.G.R. University, India in 2010 and her Masters of Occupational Therapy from Manipal University, India in 2013. She has completed OTEPP certification program from McMaster University Canada in 2018.

She has 7 years of clinical experience working as an Occupational Therapist and has worked in a variety of settings such as Acute Care Hospitals, outpatient clinics, mental health settings for both adults and children, pediatric outpatient clinics, and continuing care centers for older adults. She spent the initial part of her career in India before moving to Canada in 2015. She has experience working with a multitude of diagnoses and has a primary interest in those related to neuro-rehabilitation especially adults with stroke. She strongly believes Occupational Therapy perfectly harmonizes kindness, creativity, and science.

Anusha speaks all four South-Indian languages including Tamil, Telugu, Malayalam, and Kannada besides Hindi and English. Outside of her work, she enjoys exploring new places, hiking, gardening, cooking, music, and soaking up as much time as possible with her family.

Courses and Certifications
- Cognitive Rehabilitation for OT : Level 1

jessie fung
Registered OT

Jessie is a registered Occupational Therapist committed to promoting positive physical and mental well-being. Her work is guided by a trauma-informed lens, as well as a holistic and client-centred approach. Understanding that recovery is never linear, she enjoys collaborating with clients to develop meaningful goals to enhance their ability to thrive in daily functioning. She is passionate about advocating for equal opportunities for community participation and enjoys problem-solving to break barriers to occupational engagement.

Jessie began her career in pediatrics and has since worked with patients across surgery, medicine, orthopedics, and emergent care units in an acute care setting. She has also worked in a geriatric psychiatric facility to support the transition of older adults back into the community. She has experience working with First Responders and Canadian Veterans experiencing PTSD and is passionate about walking alongside her clients on their unique recovery journey.

Courses and Certifications
- Acceptance & Commitment Therapy (ACT)
- Prolonged Exposure Therapy Course

Vanessa Viernes
Clinic Case Manager

Vanessa joined the HLOT team in 2019. She has 8 years of clinical experience working as a Registered Nurse (RN) in Alberta. Vanessa has a wealth of experience providing nursing care to adult clients diagnosed with a variety of neurological conditions, including Traumatic Brain Injury and Stroke.

Vanessa speaks English, Tagalog and Ilocano and has worked as an RN in Baguio City, Philippines. She is passionate about working with geriatric populations.

Imran Juma
Registered OT

Imran has been working as a registered Occupational Therapist over the past 10 years in direct clinical roles. He has worked in a variety of inpatient, outpatient, and private settings focused on improving clients' mental health. He has experience working with a wide range of clients from teenagers to older adults who have had many different mental health diagnoses.
Imran has a plethora of experience in different treatment and counselling modalities including: Cognitive Behavioural Therapy, Dialectical Behavioural Therapy, Mindfulness, and Motivational Interviewing. He is an advocate for improving mental health awareness, and breaking down stigma which has led him to be a national speaker with the Mental Health Commission of Canada. Imran is a firm believer that Occupational Therapy supports clients in their mental health recovery and can lead to regaining control over the self-identified important components of one's life.   

Courses and Certifications
- Cognitive Behavioural Therapy (CBT)
- Dialectical Behavioural Therapy (DBT)
- Progressive Goal Attainment Program (PGAP)

Registered OT

Poonam has been an Occupational Therapist since 2020. Her journey in occupational therapy began in long-term care, where she specialized in managing complex behaviours while fostering independence and well-being among residents. Transitioning to community mental health, Poonam further honed her skills in mental health, recognizing the unique needs of adults and implementing tailored interventions to help them return to their meaningful activities.

Before embarking on her career as an OT, Poonam dedicated herself to empowering individuals with mental health challenges. She facilitated their integration into the community and oversaw the inclusion of children with disabilities in city-wide summer camps, fostering inclusivity and belonging.

At the heart of Poonam's practice is a commitment to collaboration. She values the input and active participation of her clients in their treatment plans, fostering a sense of ownership and empowerment in their therapeutic journey. Drawing from her lifelong passion for sports, Poonam understands the therapeutic benefits of movement and incorporates this philosophy into her practice to promote overall well-being.

Courses and Certifications
- Prolonged Exposure for PTSD
- Acceptance & Commitment Therapy for Anxiety Disorder

Dianna Chan
Business Manager

Dianna is the Business Manager at HLOT. She holds two Bachelor’s Degrees from the University of Calgary where she majored in International Relations and Anthropology. She works closely with the HLOT Director, OT clinicians and clients. She provides support for client scheduling, addresses client questions, facilitates clinical research, and manages the HLOT website.

What is Occupational Therapy?

Occupational Therapy aims to improve a client’s overall functioning, participation in activities and quality of life. An Occupational Therapist assesses the client and collaborates with them in order to establish functional goals and address the client’s occupational performance issues which impact their functioning and participation.

OTs have a variety of interventions to help the client progress with respect to their functional goals. OT intervention can target the client themselves (e.g. working on improving strength, energy conservation, cognitive skills, etc.), the client’s environment (e.g. ergonomics, improving accessibility and implementing adaptive equipment) and/or the activity being performed (e.g. task modification).

Our Mission, Vision & Values

MISSION : We aim to help our clients reach a higher level of function, participation and recovery.
VISION: To provide access to any individual and/or group seeking client-centered Occupational Therapy services.

To educate our
community on
the benefits of Occupational Therapy.


To consistently
provide high quality
Occupational Therapy


To advocate for
individuals and/or
groups with


To collaborate
with community
partners to pursue
positive societal


To improve diversity in the field of Occupational Therapy by providing equitable opportunities for OTs.

Client Testimonials

Client satisfaction is our number one priority.

I’m extremely grateful for the services and support I received from Higher Level Occupational Therapy this past year. I was involved in a workplace accident and had chemical burns to my arms. After being hospitalized, I found it very challenging to return to work and use certain chemicals that are essential for my job as an Operations Manager. My therapist helped me get back to my work duties through Exposure Therapy. They listened to my needs and didn’t push me too quick. I appreciate their level of commitment as a therapist. I also appreciated the fact that there was consistent communication to my case manager on my progress. I highly recommend Higher Level Occupational Therapy!

- Derek C., Operations Manager from Airdrie, AB

I found the services and advice provided by my OT at Higher Level OT on dealing with life challenges very helpful. After several sessions, I started to find I could deal with issues in a more reasoned way without getting anxious. Overall, I would fully recommend their services.

- C.M (Former Client)

Higher Level OT is a fantastic service for feeling better about life, overall happiness, and gaining new skills for coping with stress of any sort. Jeff is a competent, trustworthy person who understands deeply the needs of people to get them back on their feet. Jeff has an ability to put people at ease and make them feel as though they are an important part of society. Even the small things in life that seem overwhelming at first - gets addressed and broken down into manageable steps so that success is always achievable. He is kind and professional with a willingness to go the extra mile to help anyone in need. Please do yourself a favour and contact Higher Level OT. You will be glad you did!

- M.W. (Former Veteran Client)

As a practicum student, I felt HLOT had a very positive learning environment where I was encouraged to ask questions and give my thoughts on the client sessions. The clinicians genuinely care for the welfare of their clients and ensure they are comfortable and respected, promoting the optimum atmosphere for rehabilitation. While working with the HLOT clinicians, clients expressed to me their deep gratitude for how their OTs had helped them along their journey. Jeff M. was a wonderful mentor, and HLOT is an amazing occupational Therapy team and it was my pleasure to work with them.

- C.P. (Former Rehabilitation Therapy Assistant Student)

Our OT Services

Click on the services below for more information

Exposure Therapy
Transition to Adulthood & Support with Launching
Life Coaching
Care Needs Assessment
In-Home Functional Assessment
Cognitive Assessment and Treatment
Psychosocial Assessment and Treatment
Ergonomic Assessments
Traumatic Brain Injury (TBI) Assessment and Treatment
Medical Legal Reports
Workplace Wellness Education
Capacity Assessment


Our office hours are Monday-Friday from 9:00 AM (MT) to 4:00 PM (MT). Our Occupational Therapists (OTs) try their best to accommodate client schedules when booking therapy sessions. Our OTs may be available to provide OT services during evenings and on weekends. We will make every effort to assign you with an OT that can accommodate your schedule.

If you have experienced an injury/illness and a subsequent change in functioning or quality of life, an Occupational Therapy (OT) assessment can help determine if OT intervention is recommended.

An OT assessment can also help determine if assistive devices, home modifications, and/or other therapies are recommended for you. We encourage you to discuss the potential of OT services with your current healthcare professionals, e.g. Psychologist, family physician, etc. 

An OT assessment is typically 1.5-3 hours depending on the complexity of the client’s occupational performance issues. Our OTs will provide you with an estimated timeframe for your assessment during the initial phone consultation which takes place prior to your OT assessment. OT treatment sessions are typically 45-75 minutes; however, we try to be as flexible as possible and can offer shorter or longer sessions depending on client preferences and needs. 

Most insurance plans cover OT services. With your consent, our administrative staff can connect with your insurance provider to help you determine your individual insurance coverage for OT services. 

Yes, we are able to directly bill most insurance providers and other organizations that provide coverage for OT services.

OT services are $150/hr. Clients are also billed for OT clinician travel time. Mileage is billed for clients who receive in-person OT services that are outside city limits. We will provide you with an estimate for assessment and treatment sessions prior to your participation in therapy. 

We primarily work with adults (ages 18+). In some circumstances, we are able to offer services for pediatric clients.

Our OT services are typically facilitated within our client’s home environment. We are also able to facilitate virtual OT services, which requires our client to have access to a smartphone, tablet or computer with a camera and high speed internet connection. We are also able to facilitate OT services within a clinic setting if this is the client’s preference. 

Your assigned OT will discuss the elements of your individualized OT assessment during your initial phone consultation. 

Yes, your family members and/or caregivers can attend and inform your assessment and/or intervention sessions, provided that you (the client) provided informed consent for them to do so. 

Our OT clinicians perform hand hygiene prior to and during facilitation of in-person OT services. We also don surgical masks and disposable gloves when appropriate. 

We currently facilitate OT services (both in-person and virtual) within Alberta, Canada. We also provide virtual OT services for clients living in Canadian territories. 

Once you fill out the Get in Touch form, our administrative staff will schedule you for your initial OT assessment. Prior to your assessment, your assigned OT clinician will call you to facilitate a phone consultation to learn more about you and your occupational performance issues to ensure a comprehensive, client-centered assessment. 

Get in Touch


To make a referral or for any other inquiries, complete the form above or e-mail info@higherlevelot.com and we will respond as soon as possible.

Mailing Address

Please feel free to mail any corresponding medical/rehabilitation documentation to our mailing address:
#19, 234-5149 Country Hills Blvd. NW, Calgary AB T3A 5K8.

Phone & Fax

We can be reached at
(403) 369-9894

Or by fax at
(403) 770-8801